FAQ

EXPO
Registration
Social Program
Technical Program
Venue & Hotel

EXPO

• Who's exhibiting?

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  You can find the list of CIM 2019 confirmed exhibitors here: https://www.expocadweb.com/19cim/ec/forms/attendee/index5.aspx#exhPanel

  Click "Show All" on the top-left drop-down menu to see all exhibitors.

• What are the dates and opening hours of The EXPO?

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  The EXPO will be open at the following:

  Date	Hours
  Sunday, April 28	17:00-20:00
  Monday, April 29	10:00-17:00
  Tuesday, April 30	10:00-17:00

• What’s included in my booth?

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  The standard ($33/sq.ft) only includes the space (pipe & drape). To order services and furnitures, please refer to the Exhibitor Services page.

• When can I move in?

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  The move-in schedule will be available soon, and will be posted on the Exhibitor Services page.

• When can I start the teardown?

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  You can start tearing down on Tuesday after 5:00 PM. You will have to be done by Wednesday at noon.

• Do you have an exhibitor’s manual?

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  Yes. You can find it here.

Registration

• What’s the difference between a delegate registration and a visitor registration besides the price?

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  The delegate registration gives you access to all the technical presentations, the lunch(es), reception(s), as well as The EXPO. The Visitor registration only gives you access to The EXPO.

• What’s the difference between a regular delegate registration and a business class registration?

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  The business class registration has all the benefits of the delegate registration, plus access to the Business Centre. The Business Centre will have computers and internet connections for laptops and printers. Small meeting rooms and refreshments will also be available.

• How do I become a national member in order to get the CIM member registration rate?

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  You can purchase your membership here. If you have any questions regarding membership, do not hesitate to contact membership@cim.org

• My company is a corporate member. Do I get access to the CIM member registration rate?

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  Only the corporate representative will have access to the CIM member registration rate.

• I am a CIM branch member. Do I get access to the CIM member registration rate?

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  Only CIM National Members get the member registration rate. If you are a CIM Branch Member, please registration as a non-member, and you will receive a one year membership to CIM National.

• Can I request a Letter of Invitation?

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  Letters of invitation are only available through registration. To get a letter, register as a full delegate to the conference. A link will be sent through email confirmation, once payment has been processed.

Social Program

• What is the dress code for the CIM-Caterpillar Celebration of Excellence event?

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  The dress code for this event is business formal.

• What is the dress code for the Komatsu Gala?

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  You can dress more casually for this event.

• The Komatsu Gala is not included in my registration. Can I purchase a ticket?

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  Unfortunately, we do not sell tickets for this event. If you want to attend this event, please make sure you are choosing the right registration type.

• How do I purchase a table for the CIM-Caterpillar Celebration of Excellence?

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  You can purchase a table when registering online for the convention. The event is listed under social activities. Simply select 8 seats to form a complete table, and complete your registration.

Technical Program

• How do I submit an abstract?

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  You can submit through this link by December 14 2018. for more information, you can visit the Technical Program page.

• When do you publish your preliminary program?

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  The preliminary program will be made available in the February issue of the CIM Magazine. The digital version will also be made available on the website.

• How do I access the full technical program schedule?

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  The full technical program schedule is not yet available. It will be published under the Program menu on this website.

Venue & Hotel

• How do I reserve my hotel room within the CIM room blocks, and benefit from group pricing?

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  Simply reserve your hotel room at the following link: https://book.passkey.com/go/CIMAttendee19. Need a sub-block or have questions? Contact ConferenceDirect at: CIM@conferencedirect.com

• Did you mandate a housing bureau to call us and reserve our hotel rooms?

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  We did not mandate anyone or any organization to call you to reserve your hotel. Please be careful when giving out your information over the phone or over email. When in doubt, please contact us. Our housing bureau is ConferenceDirect.

• Do you have an official housing bureau?

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  Yes, our official housing bureau is ConferenceDirect.

Do you still have questions left unanswered? Contact the CIM Events Team: registration@cim.org